Platform Overview
What is Syriana ERP SaaS?
Syriana ERP SaaS is a managed, multi-tenant deployment of Odoo 19 Community Edition running on our cloud infrastructure. You get all the apps of a full ERP — Sales, Invoicing, Inventory, CRM, HR, Projects, Website, POS, Manufacturing, Accounting, and many more — without having to install, update, or back up anything yourself.
What makes us different
1. Two purchase channels, one experience Buy directly on our site via Stripe, or through Microsoft Marketplace — the product you get is identical.
2. Returning customers are first-class If you cancel and come back, your old instances rebind automatically to the new subscription. No tickets, no data imports.
3. Your data is yours
Full .zip export any time. Standard Odoo dump + filestore — importable
anywhere.
4. Bilingual by design English and Arabic native support with full RTL in the portal.
What you get out of the box
- Instant provisioning (under 60 seconds from payment to login).
- Isolated database per instance — no shared storage between customers.
- Daily backups retained for 30 days.
- SSL certificate on every custom domain you connect.
- Customer portal at
/saas— manage users, billing, backups, sessions, security, and your plan. - Floating support bubble — WhatsApp + email help within reach on every page.
Who it's for
- Small and medium businesses that want a serious ERP without paying for a DevOps team.
- Partners and consultants who want to resell Odoo as a managed service.
- Holdings and multi-branch companies that need 5–50+ instances under one roof (Business / Enterprise plans).
What's included vs out-of-scope
| Included | Out of scope |
|---|---|
| Core Odoo CE apps | Odoo Enterprise apps (Studio, MRP II, etc.) |
| Unlimited backups (retained 30 days) | Unlimited history (older than 30 days on request) |
| 99.9 % uptime SLA on Business+ | Network-level custom firewall rules |
| Custom domain + SSL | Custom hardware / dedicated DB cluster (Enterprise only) |
| Email relay (shared) | High-volume marketing email (use Postmark/Titan add-on) |
Our commitments
- Transparency: every price, policy, and feature is public on the site. No hidden fees.
- No lock-in: export your data any time, in standard Odoo format.
- Responsible uptime: status page at
status.syriana.software; scheduled maintenance announced at least 72 hours in advance. - Privacy: GDPR-aligned, DPA available on request, EU-hosted.
Next: Getting Started →